Last Updated: January 26, 2026

​

1. Introduction

​

Personal Service Appraisal (“PSA,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services.

​

2. Information We Collect

​

We may collect the following types of information:

​

a. Information You Provide Directly

• Name, email address, phone number

• Company or insurance carrier information

• Claim-related or appraisal-related details provided during service engagement

​

b. Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited and usage data

• Cookies and similar tracking technologies

​

3. How We Use Information

​

We use collected information to:

​

• Provide and support appraisal and claims-related services

• Communicate regarding assignments, status updates, or inquiries

• Improve internal workflows and operational efficiency

• Comply with legal, regulatory, and contractual obligations

• Maintain security, audit, and compliance requirements

​

4. Information Sharing and Disclosure

​

We do not sell or rent personal information.

We may share information only with:

​

• Insurance carriers, clients, and authorized partners as required to perform services

• Service providers that support our operations (e.g., IT, compliance, security platforms)

• Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate safeguards.

​

5. Data Security

​

We implement administrative, technical, and organizational security measures designed to protect information against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we take reasonable steps to protect data consistent with industry standards.

​

6. Data Retention

​

We retain information only for as long as necessary to fulfill business, legal, and compliance requirements, after which data is securely disposed of or anonymized.

​

7. Cookies and Tracking Technologies

​

Our website may use cookies or similar technologies to enhance functionality and analyze site usage. You may control cookie preferences through your browser settings.

​

8. Your Privacy Rights

​

Depending on your location, you may have rights to:

​

• Request access to personal information

• Request correction or deletion of information

• Limit or object to certain processing activities

​

Requests may be submitted using the contact information below.

​

9. Third-Party Links

​

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

​

10. Children’s Privacy

​

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

​

11. Changes to This Policy

​

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

​

12. Contact Information

​

If you have questions about this Privacy Policy or our data practices, please contact:

​

Personal Service Appraisal

Email: assignments@psaclaims.com
Phone: 941-705-8163